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Action
Comment
Department
Due date
Percentage complete
Reporting period
Section
Stage
Status
Strategic theme
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greater than or equal to
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Action
Comment
Department
Due date
Percentage complete
Reporting period
Section
Stage
Status
Strategic theme
Action
Strategic theme
Department
Section
Reporting period
Stage
Due date
Percentage complete
Status
Comment
1.1.01 Maintain Council Tax
1. Value for money
Finance
Finance
30/06/2019
Completed
31/03/2020
100%
Red Amber Green: Green RAG
Achieved when setting 2019/20 budget
1.1.01 Maintain Council Tax
1. Value for money
Finance
Finance
30/09/2019
Completed
31/03/2020
100%
Red Amber Green: Green RAG
Achieved when 2019/20 budget was set
1.1.01 Maintain Council Tax
1. Value for money
Finance
Finance
31/12/2019
Completed
31/03/2020
100%
Red Amber Green: Green RAG
n/r
1.2.05 Transformation review Citizen and Customer Contact
1. Value for money
Delivery
Customer Experience
31/12/2019
Completed
30/09/2019
100%
Red Amber Green: Green RAG
n/r
1.2.05 Transformation review Citizen and Customer Contact
1. Value for money
Delivery
Customer Experience
30/09/2019
Completed
30/09/2019
100%
Red Amber Green: Green RAG
n/r
1.2.05 Transformation review Citizen and Customer Contact
1. Value for money
Delivery
Customer Experience
30/06/2019
Completed
30/09/2019
100%
Red Amber Green: Green RAG
The Citizen and Customer Contact review has now been formally closed, and a new programme of work established, to ensure the principles agreed in the transformation review are embedded across the organisation: One Council Approach to Customers
1.2.06 Transformation review Support Services
1. Value for money
Finance
Finance
30/06/2019
Completed
31/03/2020
100%
Red Amber Green: Green RAG
Current focus is on increased use of "How Do I" section on DORIS. Implementation group of managers across the organisation has been established to provide customer input and support the Board.
1.2.06 Transformation review Support Services
1. Value for money
Finance
Finance
30/09/2019
Completed
31/03/2020
100%
Red Amber Green: Amber RAG
Project now absorbed into business as usual
1.2.06 Transformation review Support Services
1. Value for money
Finance
Finance
31/12/2019
Completed
31/03/2020
100%
Red Amber Green: Green RAG
n/r
1.2.07 Monitor contracted-out leisure service
1. Value for money
Delivery
Contract Services
31/12/2019
Completed
30/09/2019
100%
Red Amber Green: Green RAG
n/r
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Action
Strategic theme
Department
Section
Reporting period
Stage
Due date
Percentage complete
Status
Comment
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