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Action Strategic theme Department Section Reporting period Stage Due date Percentage complete Status Comment
1.1.01 Maintain Council Tax 1. Value for money Finance Finance 30/06/2019 Completed 31/03/2020 100% Red Amber Green: Green RAG Achieved when setting 2019/20 budget
1.1.01 Maintain Council Tax 1. Value for money Finance Finance 30/09/2019 Completed 31/03/2020 100% Red Amber Green: Green RAG Achieved when 2019/20 budget was set
1.1.01 Maintain Council Tax 1. Value for money Finance Finance 31/12/2019 Completed 31/03/2020 100% Red Amber Green: Green RAG n/r
1.2.05 Transformation review Citizen and Customer Contact 1. Value for money Delivery Customer Experience 31/12/2019 Completed 30/09/2019 100% Red Amber Green: Green RAG n/r
1.2.05 Transformation review Citizen and Customer Contact 1. Value for money Delivery Customer Experience 30/09/2019 Completed 30/09/2019 100% Red Amber Green: Green RAG n/r
1.2.05 Transformation review Citizen and Customer Contact 1. Value for money Delivery Customer Experience 30/06/2019 Completed 30/09/2019 100% Red Amber Green: Green RAG The Citizen and Customer Contact review has now been formally closed, and a new programme of work established, to ensure the principles agreed in the transformation review are embedded across the organisation: One Council Approach to Customers
1.2.06 Transformation review Support Services 1. Value for money Finance Finance 30/06/2019 Completed 31/03/2020 100% Red Amber Green: Green RAG Current focus is on increased use of "How Do I" section on DORIS. Implementation group of managers across the organisation has been established to provide customer input and support the Board.
1.2.06 Transformation review Support Services 1. Value for money Finance Finance 30/09/2019 Completed 31/03/2020 100% Red Amber Green: Amber RAG Project now absorbed into business as usual
1.2.06 Transformation review Support Services 1. Value for money Finance Finance 31/12/2019 Completed 31/03/2020 100% Red Amber Green: Green RAG n/r
1.2.07 Monitor contracted-out leisure service 1. Value for money Delivery Contract Services 31/12/2019 Completed 30/09/2019 100% Red Amber Green: Green RAG n/r
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